Information and rates are available at the reception and on www.hotel-chambord.be.
Rooms are available from 2:00 p.m. on the day of arrival and must be vacated by 12:00 p.m. on the day of departure.
Reservations must be confirmed in writing (email or letter).
Without a guarantee or an indicated arrival time, individual reservations are only held until 6:00 p.m. on the day of arrival.
Early departures or no-shows will be charged for the entire reserved stay.
A room may not accommodate more persons than its designated capacity.
Extra person: €20 per night per room.
Baby cot (0–2 years): free of charge, subject to availability (maximum 1 per room).
Individual reservations: free cancellation up to 24 hours before arrival. After this time, 1 night will be charged.
Groups and seminars: cancellation fees according to the date of cancellation:
45 to 21 days before arrival: 0 %
20 to 15 days before arrival: 50 %
14 to 0 days before arrival: 100 %
A valid credit card may be required as a guarantee (covering accommodation, extras, city tax, and possible damages).
The hotel reserves the right to pre-authorize the amount of the first night, even prior to the guest’s arrival.
Without a credit card, full prepayment and a deposit of €500 are required upon arrival, as well as immediate settlement of consumed services.
In case of damage or theft, the deposit may be retained, and additional compensation may be claimed.
Rates are charged per room, per night.
Breakfast is charged at €17 per person per day.
Payment methods accepted: cash (maximum €1,000), debit card (Maestro), and credit cards (Visa, MasterCard, Amex, CB).
Personal checks and value vouchers are not accepted.
Group invoices must be settled before arrival.
Any late payment will automatically result in a penalty fee of 15% (minimum €50) and interest at 10% per year, calculated from the invoice date.
All disputes are subject to Belgian law. The courts of Brussels have exclusive jurisdiction.